Privacy Policy

What we collect

Orders. When you place an order we collect your name, phone number, email address, delivery address, any notes you add, and the items ordered. We use this to confirm, fulfil and support your order.

Payments. Cash on Delivery orders involve no card data. When online payment is available you are redirected to our payment provider's secure page; LAMHA does not receive, see or store your card number or CVV. We keep only the provider's reference for your payment. [To be confirmed: named payment provider(s) and their privacy notices]

Archive submissions. If you send us a moment, we store the time, place and words you write, and your email if you choose to give it. Submissions are held for review and are not published without your consent, which you give when you submit.

Analytics. We may measure how the site is used (for example, which pages are opened) to improve it. [To be confirmed: analytics provider, cookies used, and retention]

How we use it

To process and deliver orders, contact you about them, prevent fraud and misuse, and improve the site. We do not sell your personal data.

Who we share it with

Only with the services needed to run your order — for example our email service, our database host, our delivery courier, and our payment provider. [To be confirmed: complete list of processors]

Your choices

You can ask us what we hold about you, or ask us to correct or delete it, subject to any legal obligations. [To be confirmed: contact method and response time]

Retention

[To be confirmed: retention periods for orders, archive submissions and logs]

Contact

[To be confirmed: registered business name and verified contact details]